WARRANTY AND REPAIRS
ICING by Debs will repair any manufacturing fault at no cost within 6 months of the purchase date. Manufacturing faults do not include:
- General wear and tear
- Damage from negligence and improper care
- Work undertaken by other jewellers, including re-sizing
- Broken chains
- Broken/bent claws or prongs
- Mishapen rings
- Chipped, cracked or broken gemstones
- Plating that has worn off
RESIZING
We recommend that you have your finger sized professionally before you purchase a ring - either using this guide, or by a local jeweller in your area. We work with Hong Kong standard sizing but can help with conversions.
DISCLAIMER
All stones shown on our website are natural diamonds and gemstones. We cannot guarantee that the colour you see matches the item colour, as the display of colour depends, in part, upon the type of computer monitor used to observe the image.
PAYMENT TERMS
For bespoke orders we require a 50% deposit in order to confirm your order and we cannot not start work until this has been received. We will then request the balance to be paid in full before shipping. Payment can be made by bank transfer or paynow. Goods remain the property of ICING by Debs until paid for in full.